With over 30 years of game testing experience, we discover those show-stopping bugs before they happen. Our tried and tested methodologies can help protect both your game revenue and your reputation. We have the global scale and flexibility to meet any of your QA goals.
The test processes we follow for functionality testing adhere to the standard practices of TMMi and uses various test techniques and methodologies applicable to every testing phase.
We’ve partnered with every major hardware manufacturer, so we have devices in hand, early training, SDKs, and documentation. That’s why we’ve had a 99% first-pass rate on all leading consoles for the past 10 years.
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Mobile, PC, Mac, Console, and VR: while very different, our approach covers them all. We identify the minimum and recommended specs for computers, triage for Mobile testing by region, and provide the insight you need to ensure compatibility for every platform.
We have the largest outsourced Gaming Compatibility Lab in the world and perform testing in different environments, viz., hardware (PC, Mac, and Mobile), operating systems, databases, and browsers (modern and legacy).
We have the team, experience and the skillsets to embed Dev QA early on in development avoiding major bugs, saving time and money.
By embedding QA into your Dev team early on, you bring the knowledge of different languages, tools, APIs and microservices to better prepare your game. Allowing for early QA collaboration, synching with designers, artists and engineers can help with sprint planning, avoid major bugs and more.
Games keep getting more complex, while delivery windows keep shrinking. Our QA Automation team builds full frameworks across UI, API, and back-end automation to allow for full coverage, even when time is short.
We offer a range of QA Automation services that are continuously evolving:
Having Game Development, Player Support and Quality Assurance teams under one roof means we approach Live Ops holistically. Seeing the bigger picture means we can help you increase player retention to keep delivering the amazing moments that players want.
80% of the work begins after you launch your game, and it’s not always feasible to handle all of that internally.
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Make sure your game is ready for launch with Side’s game playtesting services—powered by real players, AI-driven insights, and over 30 years of QA expertise.
We offer playtesting solutions built around your requirements, from small-scale secure internal playtesting to large scale NDA-protected playtesting, combining large-scale feedback from Razer’s 55M+ gamer network with expert QA oversight. From detailed bug management to AI-enhanced sentiment analysis, we help studios catch critical issues early and refine gameplay to ensure that your game is technically sound and captivating to your player base.
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Cyber security is a vital concern for any game or app. Our OSCP-certified application and game penetration testing services include scanning, hacking and exploitation checks to fully evaluate your game or app.
Cyber security, IT and compliance teams will be assured by our industry-standard black box penetration testing tools and techniques.
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Your game needs to work for real-life players in real-life scenarios. Our omni-testing teams take your game through rigorous checks, ensuring it plays as intended in every situation.
Get reliable testing at every stage of development—no matter how complex the product. With proven experience in large-scale, cross-platform software testing, we bring precision and flexibility to every project.
From functionality and automation to certification, security, and performance, our comprehensive approach ensures nothing is overlooked. Our QA teams seamlessly plug into your workflow, guaranteeing stable builds, smooth launches, and reliable systems long after release.
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Delivering quality games across multiple regions and genres.
Game quality assurance (QA) is the systematic process of testing video games to identify and document bugs, glitches, and performance issues before and even after release. QA goes well beyond basic functionality testing. It evaluates gameplay mechanics, performance optimization, user experience, and overall player satisfaction. The primary goal is to ensure games meet quality standards and provide a smooth, engaging experience for players. QA teams test everything from core gameplay features and audio systems to user interfaces and compatibility across different platforms and devices.
Quality Control (QC) and Quality Assurance (QA) are complementary but distinct parts of the quality process. QC – often referred to as game testing – focuses on quantitative verification: executing test cases, identifying defects, and validating that each feature performs as expected. It’s a reactive process that ensures the product meets its defined technical requirements.
QA, by contrast, takes a qualitative, preventive approach. It defines the standards, workflows, and acceptance criteria that guide development from the start. QA teams oversee the entire quality strategy – designing test plans, ensuring compliance with platform requirements, monitoring build stability, and driving continuous process improvement. In short, QC finds issues; QA builds the framework that prevents them.
Game QA protects your revenue, reputation, and game quality in an increasingly competitive market. Quality problems multiply costs exponentially: a bug caught during alpha or beta might cost a few hundred to fix, but the same issue post-launch could cost thousands in patches, support, and even lost sales. Side’s comprehensive approach covers everything from functionality and certification testing to compatibility across mobile, PC, console, and VR platforms, ensuring optimal game performance regardless of where your players experience it.
Outsourcing QA to a company like Side gives you immediate access to specialized expertise that would take years to build internally. Dedicated QA partners bring decades of experience building structured quality processes tailored to games, covering everything from test planning and workflow design to risk assessment and compliance validation.
By outsourcing QA, studios gain access to a mature quality framework, global coverage, and the flexibility to scale up or down as production demands evolve – without the fixed costs and ramp-up time of managing an internal QA department.
The game testing lifecycle is integrated throughout a game’s development, as early as possible. At Side, we offer Dev QA during early phases, embedding our team to catch issues before they compound, and bringing knowledge of different languages, tools, APIs, and microservices to better prepare your game.
Our standard process includes functionality testing using TMMI standard practices, certification testing, and comprehensive compatibility testing across our global lab covering PC, Mac, mobile platforms, and VR environments. We continue through automation implementation, playtesting with real players and AI-driven insights, and penetration testing for security compliance. The process doesn't end at launch – our Live Ops capabilities ensure ongoing quality through updates, patches, and content releases.
2024
2024
2024